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This store has earned the following certifications.
Effortless Assembly: - Patented One-Push Center Lock Technology: Experience quick setup in seconds with our patented one-push center lock technology. - Soft Pinch-Free Buttons: Adjust leg height effortlessly with soft, pinch-free buttons—no tools required. - Designed for Quick Assembly: Perfect for simple setup by two individuals.
Enhanced UV Protection: - Upgraded UV-Coated Fabric: Reflects 99% of harmful sun rays for superior sun protection. - Water-Resistant Properties: Stay dry and comfortable, even in light rain.
Corrosion-Resistant Frame: - Durable High-Grade Steel Truss Frame: Made from high-quality, hardened steel trusses and through bolts for outstanding durability. - Pre-Assembled and Tool-Free Installation: Ensures long-lasting performance with pre-assembled components.
Three-Section Adjustable Height: - Enhanced Toggle Leg Adjustment: Pinch-free operation ensures smooth adjustments. - Three Height Settings: Choose from three height settings to match your requirements, perfect for camping, festivals, tailgating, and backyard gatherings.
Dedicated After-Sales Support: - Exceptional Customer Service: Get in touch with StarEcho for any questions or concerns about your hardtop gazebo. - Guaranteed Satisfaction: Ensure complete satisfaction from assembly to maintenance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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